Accessibility Statement

Prepay’s website is accessible and allows people with disabilities to browse comfortably and clearly, like all other browsers.
We believe in and act for equal opportunities in the online space for persons with various disabilities and people who use assistive technology to use a computer.

Accessible Website Mark

The Accessible Website Mark is an initiative of the Israel Accessibility Association and the Israeli Internet Association. The purpose of providing the mark is to promote public awareness to online accessibility and informing browsers about the levels of accessibility on the website.

Information about accessibility of the website

  • The Prepay website meets the regulations of Equal Opportunities for People with Disabilities (Making Services Accessible), 5773-2013.
  • Accessibility adaptations have been carried out in accordance with Israeli Standard (IS 5568) for making online contents accessible at an AA level and international document WCAG 2.0.
  • Tests are conducted to ensure the highest compatibility for the most popular online browsers.
  • The accessibility tests were conducted with an NVDA screen reader.
  • The website provides a semantic structure for assistive technologies and supports accepted operating use patterns using the arrow, Enter, Esc and Tab buttons for navigation.
  • Adapted for displaying on the most popular browsers and use on a mobile phone.
  • We recommend using the latest NVDA screen reading software for an optimal browsing experience.

Accessibility adaptations have been carried out on Prepay’s mobile marketing sites in accordance with Israeli Standard 5568 at an AA level and in accordance with the guidelines of document WCAG 2.0 from the international standardization body W3C for adaptation for mobile phones.

Where there is no reference in the above standard, accessibility was carried out in accordance with the Online Accessibility Standard (Criteria for Success), according to tools made available by the operating system.

Despite our efforts in making accessibility adjustments on the site, there may be pages where the accessibility adjustment is not optimal.

In the event you have encountered an issue regarding accessibility, we will be happy for you to report it to us, and we will correct it immediately.

Contact the Accessibility Coordinator by the following means:

Technical Support

  • For technical support on the app and website, call 03-5410410

Update: 07.03.23